Our siteguard service was incorrectly reporting that a handful of websites are down when in fact they are not. We have corrected the issue. As a result customers may have received false alarms through sms or email. Siteguard is now operating as expected. Thanks for your patience.
We will be continuing performing routine maintenance on san4 storage array on 11-29-2017 2:30AM EST UTC-05:00, We anticipate up to an hour of downtime during this time. This is a continuation of maintenance from 11-29-2017. If you need anything in the meantime email support@n5net.com
We will be performing routine maintenance on san4 storage array on 11-29-2017 2:30AM EST UTC-05:00, We anticipate up to an hour of downtime during this time.
We run automated virus checks with sites hosted with us on a regularly basis. In the event that your website or cloud instance is compromised we will alert you of what files on your account are unsafe so that you can take appropriate action to correct the issue. One of our recent virus scans has[…]
There will be a brief downtime of the N5-EAST node while we switch out a router that is showing signs of failure. We expect the downtime to be no more than 10 minutes.
Some Instant Website instances may experience broken links when trying to access PHPMyAdmin, if one of your instances is experiencing this problem, please contact support.
Between now and July 1st we will be upgrading our entire cloud cluster to bring you more features, better performance and high disk I/O. This change will allow us to: * To move everyone on the NEW TurboIO SANS (Faster and much more reliable centralized storage). * To get everyone moved to new hardware that is faster[…]
Many wordpress sites are under attack by a botnet using brute-force methods to obtain their passwords. The attacks seem limited to only users who kept the default “Admin” username for their websites, however, these attacks are only the beginning. Analysts and companies fear that the attackers are attempting to build a massive botnet that is[…]
Please be advised that we will be performing adjustments on several load balancers starting at 23:00 PST Friday, January 4th 2013. We expect the maintenance to be concluded within 30 Minutes During this maintenance window, we don’t expect any downtime of any kind, although creating new instances may be slower than usual. If you have[…]
Please be advised that we will be performing software upgrades on SAN4 starting at 23:00 CST Friday, December 9th 2011. We expect the maintenance to be concluded within two hours, by 02:00 CST Saturday morning, December 10th 2011. During this maintenance window we will be pausing instances on storage repositories on SAN4 for up to[…]